We Deliver What Others Promise
At Legend, we deliver what others promise. We pride ourselves on unparalleled service in every facet of our business, striving to increase efficiency and be the lowest-cost supplier to each customer. We lead with new product innovations and adherence to the highest quality standards. Our rigorous product testing and warranty prove our unwavering commitment to customer support and product quality. We ensure that every interaction with Legend is nothing short of legendary.
Our Service-First Approach
Guaranteed Performance
At Legend, we go the extra mile to do what others only claim. We deliver what others promise:
100% Line-Item Fill Rate
100% Line-Item Accuracy
24-Hour Shipping
No Restocking Fees
No Minimum Order Sizes
No Case or Carton Requirements
Direct to Job Site Drop-Shipping
Legendary Customer Service
At Legend, we believe in the human touch. Say goodbye to automated phone trees; when you call, you’ll always speak to a human. Our team of friendly customer service representatives ensures you get the support you need the first time you call.
We’ve Been Setting the Industry Standard Since 1988
Legend has been setting the industry standard since 1988. The Legendary 7/75 Guarantee warrants all our 10,000+ products in over 80 categories for up to seven years from the original date of purchase. If a product is proven defective, we'll replace it free of charge and pay $75 to the contractor to help offset the callback cost.
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An Employee-Owned Company
The Legend team has always been committed to excellence in every aspect of our operation. When we transitioned into an employee-owned company in 2023, that commitment became stronger than ever. As employee-owners, we're vested in your success and will continue providing exceptional customer service to ensure every interaction is nothing short of legendary.
Learn MoreExpert Engineering
We go the extra mile to rigorously test every new product for strength and performance. Our team of engineers utilize our in-house laboratory for product development, quality assurance, and product testing to assure you and your customers receive the best quality products.
On-Demand Technical Support
Need expert advice? Our team of engineers, master plumbers, and technical advisors–with decades of knowledge and expertise in the PVF and hydronics industry–are ready to assist with your questions. We're committed to your success and provide the technical support you need whenever you need it.
Comprehensive Training
Knowledge is power, and at Legend, we believe in elevating our partners. Legend University is an in-house training program run throughout the year by our course instructors. The two-day sessions include a mix of in-class and hands on training to distributors and contractors.
A Mindset for Innovation
With a portfolio of over 10,000 SKUs, we carry products for residential, commercial, and industrial needs. We continually seek the latest innovations in product design, engineering, and shipping technology to provide our customers with the latest products and greatest service.
Exceptional IT Infrastructure
At Legend, we've embraced advanced technology to optimize our operations and service delivery. Our integrated enterprise resource planning (ERP) streamlines processes, while our Electronic Data Interchange (EDI) enhances supplier and customer interactions. Additionally, our Vendor-Managed Inventory (VMI) system ensures our customers can meet demands without overstocking.
eCommerce Program
Our powerful electronic tools empower your business by placing the entire Legend product lineup in your pocket. View pricing and availability, place and track orders, view invoices, and so much more. Click here to get started.
